Beef Jerky Customer Care Information
Beefjerky.com was founded by Gregory Nemitz and has been conducting beef jerky business on the Internet since 1995, the begining of the public Internet. Our beef jerky business and product reputations are excellent, and we intend to always honor that hard-earned trust. This is our FAQ page.
Our long-time beef jerky customers order again and again from almost everywhere. In May 2001, we shipped beef jerky to orbit an order requested by an astronaut aboard the International Space Station. In January 2004, we shipped out our first beef jerky order received from Antarctica! You can visit our webpage with a long list of Customer Testimonials about the quality of Final Frontier Jerky and our customer service.
For communicating any immediate concern, please click here.
Beefjerky.com operates with the efficiency made possible only by the technologies of the 21st Century. Our first customer commitment is providing our excellent beef jerky products to you at the lowest possible price. We have carefully designed our customer service operations to require the least cost, but still provide excellent service. We respond to all emailed questions as soon as possible. Our response time may vary, but is usually between 1 to 24 hours.
If a telephone call is required to resolve your concern, you may call us at (408) MY JERKY, that is +1-408-695-3759. We also accept beef jerky orders over the phone at that number. If we can't answer the phone, please leave a message and we will be glad to call you when you give us your telephone number.
Beefjerky.com will not >ever< distribute, sell, or give out our private list of email addresses to any person or company. You can choose to join our list and receive our monthly beef jerky newsletter. We email our newsletter to all of our contacts no more than six times per year. Each newsletter contains complete information on how to immediately and permanently remove your address from our list, upon your first request.
Beefjerky.com Shipping Policy and Cost
We almost always ship beef jerky orders on the same day that they are received.
We ship via US Postal Service Priority Mail, with 3 to 5 day delivery, for U.S.A. mail and Priority Mail International, with 7 to 10 day delivery, for International mail.
We check for any last-minute orders in our order-taking system Monday through Friday at 4:00pm Mountain Time (-07:00 GMT), so that we can put your beef jerky order in the mail before the Post Office closes for the day.
The Beefjerky.com catalog has three main selections, Orders Shipped within the U.S.A., Orders Shipped to U.S. Military APO/FPO Addresses, and Orders Shipped Internationally. APO/FPO orders are the same price as U.S.A. orders. Since our international postage costs are higher than domestic, we must charge a bit more for that extra postal expense to our international beef jerky customers.
Your orders sent to US military APO and FPO addresses are sold at the lower U.S.A. prices. When sending to APO and FPO addresses, please select "United States" in the order form.
MILITARY ADDRESSING TIPS: In the Paypal ordering form, enter "APO" or "FPO" in the "City" field. Then enter "AA","AE", or "AP" in the "State" field.
We guarantee our beef jerky products. If you are not satisfied with the product quality for any reason, please contact us immediately via this link: Letters, and we will replace the product or refund your transaction.
The Final Frontier Beef Jerky Flavor has been time-tested for over thirty years. Long before the Internet was ever dreamed of, Mr. Nemitz made this beef jerky for his family and friends to enjoy. Final Frontier Jerky has just enough black pepper to spike the tastebuds. This old-fashioned style recipe is a real winner. Almost every single person who likes beef jerky, loves this recipe. The real truth is, folks nearly always say:
"This is the best beef jerky I have ever eaten."
No kidding, this is superb beef jerky.